Missed-Call Recovery for a Home Services Contractor
Regional HVAC & Plumbing Company, Southeast US
The problem
Roughly 1 in 3 inbound calls went unanswered during peak hours, and unanswered calls almost never called back.
The solution
A Voice AI agent (Vapi + Twilio) answers every missed call, qualifies the job type and urgency, and books directly into the dispatch calendar. n8n syncs everything to their CRM in real time.
3x
more after-hours jobs booked
<10s
average answer time